We are looking for people to become part of our Reception team to cover morning and/or afternoon shifts on an ad hoc but regular basis when other volunteers are away.
We’d like you to provide a warm welcome to those calling or visiting the hospice, as well as assisting other staff and teams with some administration tasks.
Responsibilities
- To answer and direct in-coming calls to the appropriate area.
- Greeting families, visitors, suppliers, and enquirers.
- Assisting with basic administration as required.
- Ensuring and maintaining a high standard of organisation and presentation in the reception area.
Time commitment
- Ad hoc shift cover, mornings and/or afternoons, when regular team members are away. Shifts run from 9am to 12.30pm in the morning and from 12.30pm to 4pm in the afternoon.
- At least one year’s commitment to the role.
Qualities Required
- The ability to keep calm in busy situations and to multi-task when necessary is very useful.
- While no previous experience is necessary, personal confidence with people, both face-to-face and on the phone, would be helpful.
Benefits
- Working as part of a fantastic team, and the opportunity to meet a variety of people.
- Complimentary lunch and beverages.
- A huge sense of satisfaction in knowing you are helping others and making a difference.
- Reasonable travel expenses.